A Trustful Experience
We know from experience that the adoption process can be stressful for families. We aspire to create trust throughout the process by treating others like they are extensions of our family.
At the conclusion of our partnership, our adoptive families will say the experience was joyful, transparent, and full of timely communication. Read more detailed information below to learn the steps involved in bringing your Rooted Branch Berner home.
Our Process
Step 1​
Discovery Call | This initial phone or virtual meeting is designed to understand what our clients are looking for in a breeder, desired timeline, and to answer any general questions. We also like to learn more about our prospective families such as their experience with Bernese Mountain Dogs, access to veterinarian care, and other pets in the home.
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Meet and Greet | After the Discovery Call, we set up a virtual meeting to spend more time getting to know each other. During this time together, we like to introduce the mom of the forthcoming litter and other members of the Rooted Branch team. We also use this gathering to answer questions that may have arisen after the initial meeting.
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Step 2​
Partnership + Deposit | For families that are a great fit and ready to commit to bringing a Rooted Branch Berner into their family, we move to the partnership phase. At this point, we request a 10% deposit which secures a space in the upcoming litter.
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Step 3​
Enjoy Updates | After partnership, our clients enjoy updates of the lead up to labor all the way through Forever Day. We use our handle @RootedBranchFarm on both Instagram and Facebook to keep families apprised of all the exciting steps. Just as important, we are available via phone call, text, and email . We value communication and put a heavy emphasis on it.
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Step 4​
Birthday | On the day of birth, our mommas enjoy delivering in the comfort of our home on the farm. We find this lowers their stress level and facilitates a healthy litter. Our team is present during the birth to assist our mommas with anything they need - which often means a late yet exciting night for everyone involved. ​
​Step 5​
Pairing Day | About six weeks after birth, the time has come for our families to be paired with their beloved little one. We believe in pairing families with the perfect fit as we get to know both the puppies' personalities as well as their future lifestyles through conversations with the adopting family. Families are able to choose the gender of their preference.
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Step 6​
Agreement + Finalize Payment | Now that the selection is over, we work with our clients to finalize the agreement as we can document specific details of their puppy. Also, we coordinate payment of the remaining balance prior to Forever Day.
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Step 7​
Secure Berner Essentials | Forever Day is now in sight and final preparations are underway. We work with our adoptive families to share tips and suggestions on supplies that will make the transition effective. Our families gather these last minute items to be well-prepared for the big day!
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Step 8​
Forever Day | Few days in our life are more exciting then this special union between our beloved Berners and their new forever families. On this day, families travel to Rooted Branch Farm where they unite with their selected Berner baby. We love to hand out tissues take pictures, and spend quality time with our guests.
Recent Forever Families
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Charity, Knoxville, TN
"Our pack grew by one thanks to Rooted Branch Farm. We have the sweetest most adorable Bernese Mountain dog ever! She has the best temperament and is already learning commands. I can not recommend this breeder enough."
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Gloria, Knoxville, TN
"We loved working with Rooted Branch Farm from the first phone call until we took our baby home! They were helpful throughout the entire process and we knew our new Berner was well-cared for and loved."
Georgia, Knoxville, TN
"We bought a beautiful puppy from Rooted Branch Farm. We had a wonderful experience and highly recommend."
Ramsey, Knoxville, TN
"We have the most perfect girl. From day one, she became my little shadow. She interacts so well with our entire family. She plays like a puppy but also loves to snuggle and relax with us."
Olivia, Charleston, SC
"Working with Rooted Branch was an amazing experience! My first time buying a dog, and they made it better than expected. My puppy has the sweetest temperament and you can tell was treated incredibly well during his whole time there. I was sent updates and photos multiple times a week which I looked forward to every time. I couldn’t recommend working with them enough!!"
Christina, Huntsville, AL
"We were looking for a family raised puppy so that the transition over to our own would be an easy one. Rooted Branch Farm did not disappoint! They raised the puppies with lots of interaction from the younger kids and it shows! Our Barnelby came home used to my kids childish behaviors, holding him, ear tugs etc. He is the sweetest dog and I definitely recommend Rooted Branch Farm to anyone looking for a family friendly breeder!"